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What missed calls cost your business

Put in your own numbers. The two assumptions are labelled with where they come from, and you can change both.

All calls to your business line, new and returning. Your own number.

An average first visit or job. Your own number.

Your best guess. Leave it low if you are not sure.

Assumption, change it if yours differs. Zenoti's 2025 data from beauty and wellness businesses using its phone products puts unanswered calls at 37 percent, 82 percent of them during business hours.

Assumption, change it if yours differs. Zenoti's 2025 data from beauty and wellness businesses using its phone products shows 24 percent of callers who reach voicemail leave a message.

Bookings that may go elsewhere

$2,200

a month, in the example

Calls missed a month
about 64
Hang up without a message
about 49
Would have booked
about 15

A rough guide from your numbers and the two labelled assumptions. It is not a promise of what a receptionist would win back.

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Where the numbers come from

  • Unanswered calls, 37 percent, and the 82 percent of them during business hours: Zenoti, From missed calls to more clients: The ROI of AI receptionists for wellness brands, published December 6, 2025, citing Zenoti data from its HyperConnect and AI Receptionist customers, 2025. Read October 15, 2026.
  • Callers who leave a message, 24 percent: the same page, citing the same Zenoti customer data, 2025. Read October 15, 2026.
  • Everything else is your own number. The math: calls a week times 52, over 12, times the unanswered share, times the share who leave no message, times your booking rate, times what a booking is worth.

Hear the receptionist first

Call +1 (213) 834-0369 and talk to the receptionist we built, or ask for the AI plan, a paid map of where AI fits your whole business.

Calling from an internet phone line, like Google Voice? You may hear a short prompt to press 1 before it answers. That screen helps keep robocalls off our line.