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Chicago

Websites and custom software for Chicago small businesses

A Los Angeles team working remotely with Chicago businesses, with calls in the six hours a Central and a Pacific workday share.

Updated September 24, 2026

In short

Our work with Chicago businesses, on websites and the custom software behind them, runs remotely from Los Angeles. Chicago is two hours ahead, so a Chicago workday and ours overlap from 11 a.m. to 5 p.m. there. The work suits the city's practices and its neighborhood businesses, and every project starts from a written plan with its price.

How we work with Chicago businesses

In short

Six weekday hours overlap between the two cities, and calls stay inside them; the rest of the work is remote and written.

Central time runs two hours ahead of Pacific all year, since Chicago and Los Angeles change their clocks on the same days. That leaves six shared hours, from 11 a.m. to 5 p.m. in Chicago, for calls and reviews over a shared screen.

Before 11 a.m. in Chicago the Los Angeles day has not started, and those hours go to writing: comments on the preview link, and answers to the questions the plan left open.

Chicago and Los Angeles on a weekday: 11 a.m. to 5 p.m. in Chicago, hour by hour
PacificCentral
9 a.m.11 a.m.
10 a.m.Noon
11 a.m.1 p.m.
Noon2 p.m.
1 p.m.3 p.m.
2 p.m.4 p.m.
3 p.m.5 p.m.
Meetings
By video from Los Angeles, and in writing between calls
Time zone
Central Time
Shared hours
Central is two hours ahead of Pacific: 11 a.m. to 5 p.m. in Chicago is 9 a.m. to 3 p.m. in Los Angeles.

The business mix

In short

Chicago is a city of neighborhoods, and each one keeps its own main streets and often its own chamber of commerce.

The Loop holds many of the city's law and accounting firms, and the old warehouses of Fulton Market in the West Loop now house restaurants and offices. Pilsen and Logan Square are known for independent restaurants and shops, and Wicker Park has its own run of boutiques. Home services companies, from plumbing to roofing, cover every corner of the city.

The SBA Office of Advocacy's 2025 profile of the Chicago, Naperville and Elgin metro area finds more people working at small businesses in health care and social assistance than in any other industry: 255,608 in 2022. The practices that employ them include dental and medical groups with more than one office, from the city out to Evanston, Oak Park and Naperville.

  • Dental and medical practices
  • Neighborhood restaurants
  • Law and accounting offices
  • Home services and the trades
  • Independent shops

Source: SBA Office of Advocacy, 2025 Small Business Profile: Chicago-Naperville-Elgin, read September 24, 2026.

Local platforms and directories

In short

Chicago asks most businesses for a city license, but some professions the state licenses, dentists among them, are generally exempt. Companies file with the Illinois Secretary of State either way.

Corporations and LLCs register with the Illinois Secretary of State's Business Services department. Inside the city, the Department of Business Affairs and Consumer Protection licenses businesses and regulates business activity, and the license a business needs depends on what it does. A dental practice is generally exempt, because the state licenses dentists, unless it also runs a business the state license does not cover.

The Chicagoland Chamber of Commerce is a citywide chamber, and World Business Chicago is the city's public-private economic development agency. Many neighborhoods also have a chamber of their own, and a listing with yours ties your site to the street you are on.

What a site and back office look like for a dental group

In short

A dental group's site gives each office its own page and hours, and its back office needs one intake that both offices read.

Patients search for the office nearest them, so each office needs a page with its own hours and the insurance plans it takes, matching its business profile. New patients should be able to fill in their forms before the first visit, on a phone, in one sitting.

The trouble with two offices is two front desks. A patient who moves between them should not fill in the same history twice, and staff at either desk should see which forms are still missing before the first appointment of the day.

A worked example (hypothetical)

Say an invented dental group has one office in Logan Square and one in Evanston. Each front desk keeps its own paper forms and its own list of missing ones, and patients who switch offices fill in everything again.

The build is the price book's Typical tier for apps, $23,800, because it spans two offices with their own staff and sends texts. Forms are filed to the patient, and each office gets a view of the day's appointments with missing forms flagged. The practice software stays where it is.

Nothing forces both offices to start at once, and the forms can go live in one office first. Afterward, the practice could keep the app on the app support retainer, priced as a share of the build each year, or pay for changes by the hour at $150, with the book's minimum per job.

Common questions

Can two Chicago dental offices share one set of patient forms?

Yes. A patient fills in the forms once, online, and both offices see them. The front desk at either office sees what is missing before the appointment, so the clipboard at the door can go.

Will online patient forms work with the practice software we already use?

It depends on the system. Some dental software accepts new patient details from other tools and some does not. The written plan names what yours allows, and if it allows nothing, the forms arrive as a document the front desk attaches by hand.

Does a Chicago business need a city license as well as a state filing?

They are separate steps. The Illinois Secretary of State registers the company, and the City of Chicago's Department of Business Affairs and Consumer Protection issues business licenses, though a dental practice usually needs none from the city.

Do you work with practices and shops in the suburbs?

Yes. Evanston or Naperville is as close as the Loop when the work is remote, and the process is the same. Only the local details change, such as your chamber and the office that licenses businesses in your town.

Who at each office can see a patient's answers?

A patient's forms follow them to whichever office they visit, but only the staff roles the practice sets can open them. Which privacy rules the setup must meet is for the practice to settle with its own advisers, and the written plan then lists how the build meets them.

Is a two-hour difference a problem for a Chicago practice?

Not usually. The six shared hours cover the whole Chicago afternoon, and reviews happen on a shared screen at a time you book. Anything outside those hours goes in writing, on the preview link.

Start with a written plan

Tell us about the business and what you need. We reply with questions, then a written plan that lists the work and its price, and nothing starts until you have read it.