AI
AI for small businesses in Los Angeles
AI that answers your phone and handles the busywork in the tools you already pay for. Each job starts with a short call and runs on accounts in your name.
Updated October 16, 2026
In short
We build AI that works inside small businesses in Los Angeles, from a receptionist that answers your phone to a nightly pass through your records, wired into the tools you already use. It starts with a short call, and every job is priced in a written plan before anything is built.
AI at work: Software that works in plain language, in writing or out loud, and does one defined job inside a business, such as answering a call or sorting an inbox, under rules the owner sets. It runs on a language model connected to the business's own tools and records, and it hands anything that needs judgement to a person. Each job is written down before it runs, so the owner can read what it may do and what it may not.
Key facts
The FCC ruled in February 2024 that calls made with AI-generated voices count as artificial voice calls under the Telephone Consumer Protection Act, so they need the same prior consent.
Source: FCC, Declaratory Ruling FCC 24-17, checked October 14, 2026
California bars using a bot online to fool someone in California about its artificial identity to knowingly deceive them about what it says, to drive a sale or sway a vote, unless its user discloses it is a bot.
Source: California Business and Professions Code section 17941 (SB 1001), checked October 14, 2026
California makes it a crime to record a confidential phone call without the consent of every party to it.
Source: California Penal Code section 632, checked October 14, 2026
What AI does inside a business
In short
AI earns its keep on repeat jobs with clear rules, like answering, booking, reminding and reading forms, and it hands everything else to a person.
Most of the AI a small business can use today does one of two things. It talks with people, by phone or by text, or it reads and writes the paperwork that piles up between them. Both work best on jobs with clear rules and someone to hand off to.
We build it into the tools you already pay for, on accounts in your name. Before it runs, we write down what it may and may not do, and when a job needs judgement, it goes to your team.
Nine jobs AI can take on
Each job is priced by how much it takes on, such as the numbers it answers or the systems it reads, and the written plan that follows a short call prices yours before anything is built.
- AI receptionistAnswers your line at any hour, screens spam, books visits and writes a summary of each call it takes into your system.How it works
- AI outbound callsCalls the people who asked to hear from you, for reminders and win-backs, and hands anyone who asks for a person to your team.How it works
- AI follow-up, text and emailTexts and emails for confirmations, reschedules, cancellation saves and quote chasing, sent from your own accounts.How it works
- AI website chatAnswers visitors from your own pages and books them when they are ready. It says up front that it is AI.How it works
- AI call reviewYour recorded calls transcribed and scored against your checklist, with a weekly note for each person who answers the phone.How it works
- AI paperwork and inboxOrders, invoices and forms read into your system, and the inbox labelled by your rules, with a person sending each reply.How it works
- Night shift and morning briefWorks through your systems every night against a list of jobs you approve, then sends you a short brief before you open.How it works
- AI team assistantAsk your business a question and get the answer from your own records and playbook.How it works
- AI on your softwareAI on the software you already pay for, wherever a tool lets other programs in, each connection confirmed in the written plan.How it works
AI by industry
The jobs that fit one kind of business, in the order we would build them, and, where a trade has one, where the line is.
- AI for med spasAI that answers new clients' questions about treatments at any hour and leaves each consultation request for your desk to book, and never gives medical advice.
- AI for dentalAI that answers new patients' questions on insurance and open times, built only where their health details would not reach it, and never gives clinical advice.
- AI for law firmsA receptionist and a website chat that take a new inquiry the way your intake rules say and book the consultation, and never give legal advice.
- AI for home servicesPhone answering for the hours your crews are on a job, and a reminder on each quote left unanswered, for plumbing, heating, electrical and cleaning companies.
- AI for restaurantsA receptionist for the phone the host cannot reach in the dinner rush, and texts the afternoon before that ask each party to confirm or move its booking.
- AI for insurance agenciesHelp with an independent agency's phones and inbox, from booking callers with a licensed agent to sorting change requests, and it never gives coverage advice.
- AI for wholesale and distributionOrder intake for distributors whose customers send orders as emails and phone photos, each one read into a draft your team checks before anything ships.
- AI for salons and spasPhone bookings for each service, with the stylist or therapist asked for and at its full length, in the salon software you use, confirmed in the written plan.
- AI for real estateThe AI on your line gives callers the facts you published about a listing or a vacancy, and sends a tenant's night repair call where your on-call rule says.
- AI for gyms and studiosA chat that reads your own pages can tell someone at midnight what your intro offer includes and book a first class in your app, confirmed in the written plan.
- AI for retailLet a website chat give your posted return policy word for word, and let each vendor's invoice land in your inventory as a draft, checked against your order.
- AI for event venues and caterersDate inquiries checked by AI against your own calendar, once the written plan confirms it can read it, and turned into booked tours.
- AI for bakeriesTwo jobs to hand over first: taking custom cake requests by phone while the counter serves, and totalling tomorrow's orders overnight.
Try it
Call the receptionist we built
Call +1 (213) 834-0369, at any hour.
Calling from an internet phone line, like Google Voice? You may hear a short prompt to press 1 before it answers. That screen helps keep robocalls off our line.
The receptionist that answers is the one we built, wired into our own CRM. Ask it whether it is a person and it will tell you.
Or listen first
Two staged calls to our own line. The callers and their details are made up, and the voice that answers is the receptionist we built.
A new project, after hours
A caller opening a bike repair shop asks about a website, and books a discovery call.
Staged callMade-up callerRead the transcript: A new project, after hours
- Notice
- This call is recorded.
- Receptionist
- You've reached Your Wish Is Our Code. How can I help?
- Caller
- Hi, I know it's after hours. I'm opening a bike repair shop next month, and I need a website for it.
- Receptionist
- Hi there! Thanks for calling. A website for your bike repair shop, that sounds like a great project. What's your name, and what's the shop called?
- Caller
- My name is Alex, and the shop is called Hollow Pine Bikes. We just need a simple website, nothing else. The budget, I'm not sure yet, and would like it live in about a month.
- Receptionist
- Got it, Alex. A simple website for Hollow Pine Bikes, hoping to go live in about a month. Do you have an email address I can pass along to the team?
- Caller
- The email is alex at example dot com. That's a, l, e, x, at example dot com.
- Receptionist
- Thanks, Alex. Let me read that back: alex at example dot com. Is that right?
- Caller
- Yes, that's right. No, we don't have a website yet.
- Receptionist
- Got it, no current website. Let me get this over to the team. Perfect, I've got that down for you. The team has a few discovery call slots open: Sunday, October 18 at 10 AM. Monday, October 19 at 10 AM. Tuesday, October 20 at 10 AM. Which one works best for you?
- Caller
- The first one works for me.
- Receptionist
- Great, so that's Sunday, October 18 at 10 AM, and I'll send the confirmation to alex at example dot com. Does that sound right?
- Caller
- Yes, that's correct.
- Receptionist
- All set, Alex. You're booked for Sunday, October 18 at 10 AM, and the confirmation is on its way to alex at example dot com. So I've saved your inquiry for a website for Hollow Pine Bikes and booked you a discovery call for that Sunday morning. Thanks for calling, and we'll talk soon.
- Caller
- Thank you, goodbye.
- Receptionist
- Goodbye, Alex. Have a great evening.
Is this a person?
A caller asks whether they are talking to a person.
Staged callMade-up callerRead the transcript: Is this a person?
- Notice
- This call is recorded.
- Receptionist
- You've reached Your Wish Is Our Code. How can I help?
- Caller
- Hi, I'm calling about a website. Wait, am I talking to a real person?
- Receptionist
- I'm not a person. I'm the automated receptionist the team built. Want one like me for your business? So, a website, happy to help with that. What's your name, and what's the company or project it's for?
- Caller
- Okay, that's good to know. That's all I wanted to ask for now. Thanks, goodbye.
- Receptionist
- You're welcome. Thanks for calling Your Wish Is Our Code. Have a great day. Goodbye.
Each recording loads only when you press play.
The receptionist's name is cut from each recording.
The whole picture
Or start with the AI plan
A map of where AI fits your whole business and where it does not, paid up front and credited to the build it recommends. You get the jobs worth building first and the tools each one connects to.
- What we looked at, from your calls to your paperwork, and the time each costs you today
- The jobs worth handing to AI first, in order, and what in your business would move each one's price
- Which of your tools each job connects to, and any that cannot be connected
- The legal questions to take to your lawyer, from recording calls to consent for texts
Not sure yet?
Eight short questions on where AI fits. Nothing you answer is sent anywhere.
Your rules, your lawyer
In short
We build it and warn you in writing about the legal side. We do not give legal advice, so the rules your AI follows are yours, set with your lawyer.
Recording calls
California law requires the consent of everyone on a call before it is recorded when the call is confidential (Penal Code section 632) or carried by a cell or cordless phone (section 632.7). A notice can play at the start of each call. Whether it does, and what the notice says, is your setting.
Saying it is AI
Our own receptionist answers by name and tells the truth when asked, and our site says an AI receptionist answers. On the calls your line answers, saying it is AI is your setting, written down before launch. For calls placed with an automatic dialing-announcing device, California requires telling the person called if the prerecorded message uses an artificial voice (Public Utilities Code section 2874).
Calls and texts you send
Calls made with an AI voice need the contact's prior consent under the TCPA. A call or text that includes an advertisement or is telemarketing, made with an automatic telephone dialing system or an artificial voice, needs their prior express written consent. Texting from an ordinary ten-digit business number also needs 10DLC registration, which takes time to approve before the first send.
Spam labels
A carrier may label an outbound number as spam however it is used, and each carrier words its label its own way. Your business registers its calling number with the call protection companies the carriers use, and we watch how the number is labelled after launch. We cannot promise it is never labelled.
No legal advice
We flag the questions in writing, and your lawyer answers them. This is general information, not legal advice. Your rules are yours to set with your own lawyer.
Common questions
Will my customers know they are talking to AI?
It is set never to claim to be a person, and whether it says it is AI up front is your choice, written down before launch. The receptionist on our own line gives its name and, when a caller asks, says it is an automated receptionist. The website chat says it is AI in its first message.
What happens when a caller needs a person?
In your hours it puts the call through to the person you name, and after you close it takes a message for a callback, unless your rules say otherwise. You decide who gets which calls, and the plan writes it down.
Do I need new software?
Usually not. We connect to the tools you already use, such as your booking tool or CRM, when they have a way in for software, and the written plan names each one before we build.
What does it cost to run each month?
Each job runs on a monthly fee after launch, such as receptionist care for the receptionist or the ops retainer for follow-up and the night shift, and the written plan states it before anything is built. Phone minutes and AI usage are billed at cost on accounts in your name, so you see every charge.
Can it handle medical or legal questions?
No. It is set to pass medical and legal questions to your team rather than answer them. We do not offer a BAA today, so we do not build it where patients' health details would reach it, and for a medical practice the written plan settles that first.
Start with a written plan
Tell us about the business and what you need. We reply with questions, then a written plan that lists the work and its price, and nothing starts until you have read it.