AI
AI on your software
AI added to the software you already pay for, where a tool opens a way in, every connection checked in a written plan.
Updated October 16, 2026
In short
We add AI to the software a small business already pays for, through the way in each tool offers other programs, and check every connection against its maker's own documentation in a written plan. Where a tool has no way in, a person keeps that step. AI inside a custom CRM or app for one workflow is priced in that plan, with the app support retainer after launch.
AI integration: A connection that lets a language model work inside software a business already uses, through the way in that software offers other programs, usually an API. Through it the AI can read records, such as a contact or a calendar, and, where the tool allows, write back, such as adding an event. What a tool allows differs by maker and by plan, and the maker's terms can limit it further, so each connection is checked against the maker's own documentation before it is promised.
Key facts
HubSpot's changelog sets September 28, 2026 for new accounts and October 26, 2026 for older ones as the dates they can no longer create legacy private apps, while existing apps keep working.
Source: HubSpot developer changelog, Legacy Private App Creation Being Disabled, checked October 15, 2026
For an app used only inside a business's own Google Workspace, Google lists no scopes on the consent screen and does not further review its restricted or sensitive scopes.
Source: Google for Developers, Configure the OAuth consent screen and choose scopes, checked October 15, 2026
Microsoft Graph reaches mailboxes in the cloud on Exchange Online, and since July 2023 its REST APIs can no longer be used for on-premises mailboxes in hybrid deployments.
Source: Microsoft Learn, REST APIs in Exchange hybrid deployments (deprecated), checked October 15, 2026
How a connection is made
What happens before AI touches one of your tools, set out tool by tool in the written plan.
Each tool is checked
Against its maker's own documentation for your plan: whether it opens a public way in, and what that way lets software read and write.
A closed step stays with a person
Where a tool keeps its door closed, your team keeps that step, or it moves into a custom app built around your other tools.
The keys are made in your account
Each connection runs on credentials created in your own account, so you can see it and switch it off yourself.
The AI does its one job
It reads what the job needs and writes back only where the tool allows, such as adding a calendar event or a contact.
What you get
Every connection is a line in the written plan, saying what the AI may read in that tool and what it may write back. You see each line before anything is connected.
- A check of each tool the app connects to, against its maker's documentation, written into the plan
- A custom CRM or app for one workflow, built for you
- One AI feature inside it, such as a summary on each record or a draft reply
- Connections on keys made in your own accounts, never ours
- A written note for each connection: what it reads and what it may write
The tools this page names
In short
This page names a tool only when its maker documents a public way in that any business can switch on, and allows its name to be used. Three pass today, each with a condition.
Each row says what the maker's documentation lets AI do through the tool, and the condition your account has to meet. A name here describes what its API allows. It is not a partnership, and no logo is used.
| Tool | What the AI can do through it | The condition |
|---|---|---|
| HubSpot | Read and add contacts, and book meetings through a scheduling page | Any HubSpot account, free or paid, through a service key or an app made in that account |
| Google Calendar | Read the events on a calendar and add new ones | Your calendars in Google Workspace, through an app inside it, or any calendar through a public app Google has verified |
| Outlook (Microsoft 365 calendar) | Read and add calendar events, and read and add Outlook contacts | Calendars on Exchange Online or a personal Microsoft account, not an Exchange server of your own, and your admin's consent for an app that reaches every mailbox |
Swipe sideways to see every column
The booking tool you already use
Many booking tools have no public way in or keep it for approved partners, and some ask for written approval before anyone uses their name, so this page names none of them. Yours is checked for your account like any other tool.
When the check finds a way in that writes bookings, and the maker's terms allow the use, the AI books into the booking tool you already use, confirmed in the written plan. When it finds none, the AI takes the request and a person on your team books it.
How it goes
We start with the tools the app would connect to and check each one for your plan, from its maker's own pages. The written plan sets out what we found, tool by tool, with the price, before anything is built.
After launch, makers change their rules: HubSpot stopped new accounts from creating one kind of app in September 2026. The app support retainer covers moving a connection when that happens, so it keeps working.
What it costs
Projects start at $2,500. Connecting AI to one of your tools is part of the job it does and priced with that job, such as a receptionist that books into your calendar. AI that needs a home of its own, a custom CRM or app for one workflow with one AI feature inside it, sits well past that floor, priced by the workflow and the tools it connects to.
- App support retainer
- After launch, priced from the size of the build
- AI usage
- At cost, on accounts in your name
What the smallest version covers: A custom CRM or app built for you with one AI feature inside it, such as a summary or a draft reply, on an AI account in your name.
A short call comes first, and the written plan with the exact price follows within two business days, before anything is built. Business days are Sunday to Thursday, and Friday until noon, Los Angeles time; a request after 1 p.m. (noon on Friday) counts from the next business day.
A worked example (hypothetical)
Picture an IT support company that keeps its business clients in HubSpot and its technicians' visits in Outlook calendars on Exchange Online in Microsoft 365. Before each visit a technician scrolls back through the client's past meetings and visits to see what was promised last time.
A custom CRM or app would put each client from HubSpot and each visit from Outlook on one screen, with one AI feature inside it: a short summary of the client's history, written before each visit. The written plan would price both connections. The company's own admin would consent to the app reading the technicians' calendars, and the keys would sit in the company's accounts.
The AI account would be in the company name, its usage billed at cost. After launch the app support retainer would cover the changes HubSpot or Microsoft make to their APIs. The technicians still run the visits; the app only saves them the reading.
Common questions
Which tools can AI connect to?
Software whose maker documents a public way in that your account and plan can use, and whose terms allow the use. This page names three that pass for any business, each with a condition. HubSpot works on any account, free or paid; Google Calendar works through your Google Workspace or a public app Google has verified; Outlook calendars work on Exchange Online in Microsoft 365, with your admin's consent for an app that reaches every mailbox.
Can it book into the booking tool we use now?
When the tool opens a way in that writes bookings for your account and its terms allow the use, yes, and the written plan confirms it before we promise it. When the door stays closed, the AI takes the request and your team books it.
What happens to a tool with no way in?
The AI cannot reach it, and the plan says so in writing. A person keeps that step, or the work moves into a custom CRM or app built around the tools that do connect.
Why does this page point to a custom app?
Because a plain connection is part of another job and priced with that job. AI that needs its own screen, such as a summary on every client record, goes inside a custom CRM or app with one AI feature, and the written plan prices it.
Are you a HubSpot partner?
No. A connection to HubSpot uses the API it documents for every account, free or paid, as any developer may. Naming it here describes what that API lets AI do and nothing more.
Who holds the keys to each connection?
You do. The credentials are created in your own accounts, and the AI account is in your name too, so ending a connection never waits on us.
Start with a written plan
Tell us about the business and what you need. We reply with questions, then a written plan that lists the work and its price, and nothing starts until you have read it.