AI for an industry
AI for real estate brokerages and property managers
The AI on your line gives callers the facts you published about a listing or a vacancy, and sends a tenant's night repair call where your on-call rule says.
Updated October 16, 2026
In short
Most calls about a listing or a vacancy ask for facts you have already published. Those facts are what an AI receptionist gives, with showings booked on the agent's calendar where the written plan confirms the connection, and its price grows with each number it answers and calendar app it uses. Anything about an offer goes to a licensee, and anything about pets or an assistance animal to the agent.
Key facts
California's Department of Real Estate says unlicensed assistants can schedule appointments for licensees and give out factual information from writings a licensee prepared.
Source: California Department of Real Estate, Guidelines for Unlicensed Assistants who Work in the Real Estate Industry, checked October 15, 2026
California's Civil Rights Department says the state's fair housing law protects a tenant's or applicant's source of income, including a Housing Choice Voucher, also known as Section 8.
Source: California Civil Rights Department, Fair Housing and Source of Income, checked October 15, 2026
After a tenant moves out, a California landlord has 21 days to return the whole security deposit, or return it minus deductions with an itemized statement.
Source: California Courts Self-Help Guide, Guide to security deposits in California, checked October 15, 2026
The AI jobs that fit a brokerage or property manager
The jobs below are the ones we would suggest building first, in order, each priced in the written plan that follows a short call. A job with its own page links to it, with how it works and what moves its price.
- AI receptionistCallers from a yard sign hear only what the listing sheet says, then get a showing on the agent's calendar where the plan connects it. At night, a tenant's emergency follows your on-call rule.Receptionist care, a monthly service fee after launch.How it works
- AI website chatFields questions about open house times or parking from your listing pages and offers a showing, and it makes plain that it is software, not one of your agents.A care plan, a monthly fee after launch.How it works
- AI follow-up, text and emailRescheduling a Saturday showing takes one tap: Friday's confirmation, sent from the agents' calendars, carries the link.Ops retainer, a monthly fee after launch.How it works
- Night shift and morning briefThe deposit clock, watched every night: a move-out whose itemized statement is still unsent as the 21 days run down shows up in the morning brief.Ops retainer, a monthly fee after launch.How it works
Questions that need a person
California's Civil Rights Department says a housing provider must make an exception to a no-pets rule when a person with a disability needs one, and that the request need not use any particular words. So a question about pets or an assistance animal goes to the agent, never answered from the listing's own words.
The rest the receptionist and the chat answer from the facts you publish for each property. A question about the neighborhood or the schools goes to the agent as well, the way the Department of Real Estate keeps that conversation for licensees at an open house.
In California, paying rent with a housing voucher is protected as a source of income, so the receptionist is never set to say a building does not take vouchers, and a caller who asks about one is pointed to the same application on your site as anyone else.
Calendars first, then your files
The one connection every office needs is the agents' calendars, and two are named here because their makers open them to outside programs: Outlook, on a Microsoft 365 account, and Google Calendar, on Google Workspace. A showing the receptionist books appears on the right agent's day.
Your CRM and your property management software come next, connected only if their makers allow it, with the written plan listing what the AI may write in each. Where one stays closed, that part of the job is written up for the inbox the agent or the manager already reads.
A worked example (hypothetical)
The yard sign goes up on a hillside house in Glendale on a Thursday, and the listing belongs to a brokerage of three agents. By Saturday the number on the sign has rung forty times, mostly while the agents are at other showings or holding the open house.
The callers it answers hear the list price and open house hours from the listing sheet, and the ones who want a look are booked into the listing agent's Sunday. A caller who asks how the schools compare is told the agent will call back about that. A receptionist like this, on one number and one calendar app, is the first job a brokerage's written plan would price.
The site and the software for a brokerage or property manager
Listing pages with their own inquiry forms, and the tenant and owner portals a property manager runs on.
Your rules, your lawyer
In short
We build it and warn you in writing about the legal side. We do not give legal advice, so the rules your AI follows are yours, set with your lawyer.
No legal advice
We flag the questions in writing, and your lawyer answers them. This is general information, not legal advice. Your rules are yours to set with your own lawyer.
Common questions
Can it cold-call homeowners or expired listings?
No. The outbound calls we build reach only people who agreed to hear from your office, and since February 2024 the FCC has said a call in an AI-generated voice needs the prior express consent of the person called, given in writing when the call is selling something.
When a buyer asks how low the seller will go, what happens?
That an agent will talk it through. It gives out only the facts you publish, such as the list price, and books a time with the agent for anything about an offer or its terms.
Who gets a tenant's emergency call after midnight?
Your on-call rule decides, and it can open with what to do first in a fire or a gas leak before the tenant is put through to whoever is on call. A request that can wait goes into the morning summary, and the receptionist never promises when a vendor will arrive.
Can it screen rental applicants for us?
No. Each caller it speaks with hears the same published facts and is pointed to the same application on your site, and who qualifies is for your office to decide.
Start with a written plan
Tell us about the business and what you need. We reply with questions, then a written plan that lists the work and its price, and nothing starts until you have read it.