Glossary
Change order
What a change order is in a website or software project, and why it protects both sides.
Updated
Change order: A change order is a short written agreement that adds to or alters the work after a project's scope has been signed. It says what changes, what it costs and how it moves the timeline, and the work starts only once the client approves it. Change orders keep a project honest in both directions: the client never finds a surprise on the final invoice, and the team building it is never asked to absorb new work that the original price did not include.
Where it shows up
Change orders appear mid-project, when a new page, a new feature or a second language comes up after the plan was signed. In our terms they are priced in writing and built only once approved.
Moving up a tier partway through a project works the same way: a change order re-prices the difference in writing before the extra work begins.
Start with a written plan
Tell us about the business and what you need. We reply with questions, then a written plan that lists the work and its price, and nothing starts until you have read it.